Return Policy

Please note that refunds are not allowed. Returned items will be given an in-store credit only, NO EXCEPTIONS. If you are not satisfied with your purchase simply email CUSTOMERSUPPORT@FERRARIMASSARI.COM and we will issue you an RMA within 5 business days. Once you receive the form please print it out and include it INSIDE the package. The RMA is valid for 10 business days, please process immediately. Upon receiving the package we will process the return for credit; no items will be given credit or exchanged unless a returned package has been received. Return shipping costs are the responsibility of the customer Items may not be returned in stores.

Returns must be in original selling condition, we reserve the right to refuse a return or exchange if the items are damaged. When sending the package for a return or exchange the original invoice should be included in the package as well.   For shipping information please contact CUSTOMERSUPPORT@FERRARIMASSARI.COM

Please make sure that all shipped items are trackable, we will not issue returns or exchanges for items we have not received.